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The SupportPal for WHMCS module is a dynamic interface to make replying to support tickets as quick and easy as possible. Most actions are a single click and don't require a page reload.
SupportPal includes a comprehensive knowledgebase that houses a variety of articles designed to help customers find solutions to their issues without needing to contact support directly.
Our user-friendly addon allows you to manage all aspects of the theme through a simple UI, greatly simplifying the modification process.
This sections allows you to assign predefined or custom graphics for Knowledgebase categories.
This settings allows you to define amount of columns, for categories boxes.
Choose the order of ticket messages: ascending (latest last) or descending (latest first).
Upon successful installation, the visual elements of the SupportPal Module will align perfectly with the Lagom WHMCS Client Theme, creating a cohesive and stylish look.
Thanks to module integration, you will have the ability to modify colors of SupportPal For WHMCS Module through the built-in Style Manager.
The module integration extension is designed to customize a module to seamlessly blend with the aesthetics of our Lagom WHMCS Client Theme. When you opt for this extension, it will expertly tailor the module's appearance and functionality to align with the design and user experience of our theme.
SupportPal WHMCS is a robust support management tool designed to enhance your customer service experience. It integrates seamlessly with WHMCS, offering a comprehensive suite of features to streamline your support operations.
The interface is crafted to ensure that responding to support tickets is fast and straightforward. Most actions can be completed with a single click and without needing to reload the page.
Effortlessly manage support inquiries from multiple brands within a single help desk, ensuring a seamless and discreet separation between them for each user.
SupportPal offer enhanced clarity when multiple operators are responding to tickets simultaneously. You can easily identify who is viewing a ticket and observe their contributions.
The departments offer extensive options, including notification configurations and email template selections, enabling you to tailor each department uniquely.
Streamline repetitive tasks into a single click, and automatically schedule follow-ups with users for a specific date and time ahead.
Send customized feedback forms to users regarding their tickets, allowing for complete customization of the questions asked.
SupportPal for WHMCS
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