# Configuration
Version 2.1.0 of SupportPal Module Integration introduces a new extension that enhances management capabilities. To access this extension, visit the "SupportPal Module Integration" section within the RS Themes addon, located under the "Extensions" tab.
# Settings
# Knowledgebase Categories
# Graphics
This sections allows you to assign predefined or custom graphics for Knowledgebase categories.
To assign new icon, to the specific category, you have to know its ID:
- Visit knowledgebase page, where categories are listed.
- Hover over category, to which you want to assign an icon.
- Category ID will be shown in left bottom browser corner. In below example, you see that "Domains" category has ID
13.
- Click "Add New" button, enter the category ID, and then select icon which you'd like to assign:
# Columns
This settings allows you to define amount of columns, for categories boxes:
# View Ticket
Select the order in which ticket messages are shown, ascending where the latest message is last or descending where the latest message is first.
- Ascending - Oldest replies at the top
- Descending - Latest replies at the top
# Pages
Pages tabs allows you to choose between different templates for selected pages.
# Support Departments
# Boxed Template
# Default Template
# Knowledgebase
# Modern Template
# Default Template
# Announcements
# Modern Template
# Default Template
# Default Template
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