/ /website-builder/ /extensions/ /module-integration/ /order-form/

# Update

In this article, you will find out how to successfully update Lagom WHMCS Website Builder (opens new window). We will guide you step by step through the whole update process.

# Product Requirements

Below is a list of requirements for latest product version, make sure that your server meets all below requirements, BEFORE you start update process:

  1. Requires IonCube Loader 10.x and later.
  2. Supports PHP 7.2.x and later.
  3. Supports WHMCS 8.7.x and later.
  4. Supports Apache and Litespeed* servers.
  5. Required PHP modules:
  6. Requires Modrewirte (opens new window) to be enabled on your server.
  7. Requires max_input_vars to be set to at least 5000.

IMPORTANT: It is highly recommended to increase the "Server Timeout" (max_execution_time) setting to a minimum of 300 seconds during the installation or update of this product. Once the installation or upgrade process is complete, you can reset the server timeout to its default value.

During the initial activation of our product, the addon creates all necessary databases and loads the required configuration. If this process is interrupted due to insufficient "Server Timeout" (max_execution_time) duration, our addon may not function correctly or may not work at all. This could result in missing features or errors related to missing databases on your WHMCS pages.

If the server interrupts the addon activation, you may need to deactivate the RS Themes addon using the "Clear Database Records" option and then activate it again. However, it is strongly recommended to increase the "Server Timeout" (max_execution_time) setting before performing this action.

# Before You Begin

  1. IMPORTANT - Ensure that the Lagom Website Builder version, which you would like to install, is compatible with your Lagom WHMCS Client Theme installation! Check the compatibility list here.
  2. IMPORTANT - If latest version of Lagom Website Builder is NOT compatible with Lagom WHMCS Client Theme version, which you currently use on your server, then please update Lagom WHMCS Client Theme BEFORE performing installation of latest version of Lagom Website Builder.
  3. We are continuously striving for excellence in testing all our new releases, however, we strongly recommend giving our product a try on your WHMCS development server, before performing an upgrade of your production server.
  4. Enable WHMCS maintenance mode - Learn More (opens new window)
  5. IMPORTANT - Make a full backup of your WHMCS server and database.

# Download Files

  1. Log in to our RS Studio Client Portal.
  2. Navigate to My Services.
  3. Choose a product that you want to install and click the “Manage” button.
  4. Download the latest version by pressing the “Download” button on the main product page. If you would like to choose one of the previous releases, click “Show all files”.

# Upload Files

Lagom files can NOT be uploaded using ROOT owner, as files and folders uploaded using root can not be overwritten by RS Themes addon. This will cause issues during update process, so please use different FTP account.

  1. Extract the .zip folder that has been downloaded from the Client Portal.
  2. Upload the php71+ content to your FTP server.
  3. Make sure that during upload process all files has been uploaded correctly without any errors.

# Visit RS Themes Addon

  1. IMPORTANT - Once all theme files have been uploaded to your server, please proceed to “WHMCS Admin Area > Addons > RS Themes” and "Manage" theme for which you have performed an update. After entering our addon page, you will be able to implement all necessary changes in database structure.

# Clear Cache

  1. Clear your browser and server cache (for example Cloudflare).
  2. Clear the WHMCS template cache in: Utilities > System > System Cleanup > "Go" > "Empty Template Cache".

# New Features

# New Pages

If a specific version of the Lagom Website Builder introduces NEW pre-made pages, these pages won't be automatically added to your addon. You'll need to manually import them from the package using the "Import" tool. Here's how:

  1. Go to the "RS Themes" addon in your WHMCS system.
  2. Open the "Pages" tab and select "Export/Import".
  3. Click on the "Click to upload" field to choose the location of the imported page.
  4. In the window that opens, find the Lagom Website Builder package that you downloaded from our server and extracted on your computer.
  5. Go to /templates/lagom2/core/cms/sample-pages and select the .zip file containing the page you want to import.

# Existing Pages Updates

If the latest version brings changes to already imported pages, you'll need to clear your "Page Sections Cache". Here's how:

  1. Go to the "RS Themes" addon in your WHMCS system.
  2. Open the "Tools" tab and click on "Refresh" in the "Section Cache" panel.

# Common Problems

To find out more about common problems and errors, navigate to the Common Problems article.