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Live Support Availability in WHMCS Client Area Pages

Lagom WHMCS Support Hours shows real-time support status across your client area, helping customers know when your team is available.

Display support availability in WHMCS navigation bar

Your customers can now quickly check your team’s availability from anywhere on your WHMCS-powered website. By showing real-time support status in the main navigation, you increase transparency and help clients choose the right time to reach out.

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Support Departments Availability in Lagom WHMCS Client Theme Navigation - Lagom WHMCS Support Hours

Show department availability on the support department list page

When selecting a department during ticket creation, customers see its working hours, time zone, and current status. This allows them to make better-informed choices and sets realistic expectations for response times.

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Support Availability in Lagom WHMCS Client Theme Departments Page - Lagom WHMCS Support Hours

Display support status in the ticket view and creation dropdown

Customers are clearly informed about each department’s availability directly in the ticket interface. Displaying real-time status within the department dropdown improves clarity and streamlines the overall support experience.

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Support Departments Availability in Lagom WHMCS Client Theme Open Ticket Page - Lagom WHMCS Support Hours

Define & Manage Support Hours

Lagom WHMCS Support Hours gives your business complete control over displaying department availability in WHMCS. Set clear working hours and improve customer expectations with accurate, real-time visibility.

Support Hours for Lagom WHMCS Client Theme - Set Operating Days
Set Operating Days

Display different notification depending on visited WHMCS page. Choose exact pages, or excluded pages.

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Support Hours for Lagom WHMCS Client Theme - Configure Working Hours
Configure Working Hours

Provides the ability to define specific time frames during which support services are available on selected operating days.

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Support Hours for Lagom WHMCS Client Theme - Assign Departments
Assign Departments

Specify list of support department for which information about the availability should be displayed for your customers.

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Support Hours for Lagom WHMCS Client Theme - Select Pages
Select Pages

Control where operating hours information should appear in the client portal. Choose all, or select specific pages.

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Support Hours for Lagom WHMCS Client Theme - Set Time Zone
Set Time Zone

Choose the time zone to be displayed for your customers in the client area.

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Support Hours for Lagom WHMCS Client Theme - Choose Time Format
Choose Time Format

Choose time format, which should be shown for your customers in client area, there are two settings to choose from.

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Easily Schedule Support Breaks in WHMCS System

With Lagom WHMCS Support Hours, you can easily schedule holidays for your WHMCS support departments, ensuring customers are informed about unavailability in advance.

Configure Support Holidays in WHMCS - Lagom WHMCS Support Hours
Support Hours for Lagom WHMCS Client Theme - Predefined Icons
Support Hours for Lagom WHMCS Client Theme - Predefined Icons
Support Hours for Lagom WHMCS Client Theme - Predefined Icons

Pricing

Single Domain
For Only
$49 USD

Per Year

  • 1 year of support
  • 1 year of updates
  • Compatible with Single Domain License
  • Product valid for a lifetime
Buy now
Five Domains
For Only
$99 USD

Per Year

  • 1 year of support
  • 1 year of updates
  • Compatibile with Five Domains license
  • Product valid for a lifetime
Buy now

All prices exclude VAT. VAT is added in the checkout at the applicable for your country rate.

Frequently Asked Questions

How can I use Support Hours extension?
Integrate the Support Hours extension seamlessly with the Lagom WHMCS Client Theme to enhance your customer support experience. This powerful combination offers real-time department availability, allowing customers to easily discern when assistance is available or offline.
Configure holidays effortlessly within the extension to keep customers informed about department unavailability during specific periods. This ensures transparent communication, setting clear expectations for your customers.
The Support Hours extension, when paired with Lagom WHMCS Client Theme, significantly improves customer satisfaction. Providing real-time information about department availability fosters trust and manages expectations effectively, ultimately delivering an exceptional user experience. Elevate your customer support strategy today.
Can I configure Holidays?
Absolutely! The Support Hours extension includes a dedicated Holidays functionality, allowing you to effortlessly configure and manage holidays. This feature enables you to specify periods during which support departments will be temporarily unavailable, ensuring accurate representation of support availability to your customers. Feel free to customize your holiday schedules to align with your business's unique needs and provide transparent communication with your customers.
Can I assign different availability hours to different departments?
Certainly! The Support Hours extension offers the flexibility to assign distinct availability hours to different departments. This means you can tailor the support hours for each department independently, accommodating various time zones or specific operational requirements. Customize the availability of each department to align with your business needs and provide optimal support coverage across different teams.
Can I use this extension without Lagom WHMCS Client Theme?
No. Lagom extensions require Lagom WHMCS Client Theme to be installed and activated on your WHMCS server. These extensions does not work with any other WHMCS themes.
Can I disable the automatic renewal feature?
Yes, of course. You can easily disable the automatic renewal for all Lagom products, so renewal invoices will no longer be created.
Can I keep using my product without covering the renewal costs?
Yes, the yearly renewal invoice allows you to receive access to the latest product versions as well as technical support. You can keep using our products even if the renewal invoice is not paid!
What does it mean that extensions is compatible with “Single Domain” or “Five Domains” licenses?
Each extension need to be assigned to Lagom WHMCS Client Theme, which is available in your account. “Single Domain” version can be used only with “Single Domain” license of Lagom WHMCS Client Theme, “Five Domains” version can be used only with “Five Domains” license of Lagom WHMCS Client Theme. Learn More
Am I allowed to modify the item that I purchased?
Yes, of course. You can customize our items to fit the needs of your end product.
Do you offer trial licenses for your products?

We do not offer trial licenses for our products. Instead, we provide a 14-day Money Back Guarantee for all purchases. This means you can purchase the product, fully test it, and if for any reason you are not satisfied within the first 14 calendar days, you may request a full refund.

Refunds are processed within 14 business days from the date your refund request is confirmed.

If the 14-day period has expired, you still have the option to exchange the purchased product for another of the same value, or with an additional payment if the selected product is more expensive.

This approach allows you to fully evaluate the product in a real-world environment and ensure it meets your expectations.

For full details, please refer to our official Refund Policy: https://lagom.rsstudio.net/legal/refund-policy/

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